SMS Privacy Policy

SMS Privacy Policy
Effective Date: 3 April 2026

Scope

This SMS Privacy Policy explains how SethFreiberg.com collects, uses, and protects personal information related to our SMS/MMS and WhatsApp messaging programs.

Programs and Numbers

Information We Collect

Mobile phone number you provide
Date, time, and source/method of consent (e.g., checkbox, keyword JOIN, WhatsApp opt-in)
Message content and conversation history for service delivery and improvement
Message-related metadata (e.g., send times, delivery status, replies such as STOP/HELP)
Interaction data (e.g., keyword responses, link clicks if link tracking is used)
Support correspondence related to messaging

How We Use Information

To deliver and manage SMS/MMS and WhatsApp messages you requested
To provide interactive services including AI-powered educational content and language learning tools
To provide support, handle STOP/HELP requests, and maintain opt-in/opt-out records
To monitor and improve program performance and ensure legal and carrier compliance
To detect, prevent, and address fraud, abuse, or technical issues

AI-Generated Content

Some of our messaging services use artificial intelligence to generate responses. AI-generated content is provided for informational and educational purposes and may not always be accurate. Message content may be processed by AI systems to provide and improve the service.

Sharing

We do not sell your personal information.
We share information only with service providers that enable our messaging (e.g., Twilio, Meta/WhatsApp, and carrier partners) and as required by law, regulation, or to protect rights and safety.

Legal Basis (if applicable)

We rely on your consent for messaging. You may withdraw consent at any time by texting STOP or by ceasing to message the WhatsApp number.

Retention

We retain messaging and consent records only as long as necessary for the purposes above, to comply with legal obligations, and to demonstrate consent and opt-out compliance.

Security

We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Your Choices

Opt-out (SMS): Reply STOP to any message to stop receiving messages.
Opt-out (WhatsApp): Send “STOP” to the WhatsApp number or simply stop messaging.
Access/Deletion: Contact seth@sethfreiberg.com to request access to or deletion of messaging-related information, subject to legal and operational needs.

Children’s Privacy

Our messaging programs are not directed to children under 13. We do not knowingly collect personal information from children under 13.

International Users

Our programs are intended for U.S. users. If you access them from outside the U.S., your information may be transferred to and processed in the U.S.

Changes to This Policy

We may update this SMS Privacy Policy. Updates will be posted with a new effective date.

Contact

Phone: 717-298-7051

SethFreiberg.com

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